Frequently Asked Questions

1.) How long does it take to Ship?

Theofani's EVOO process online orders within 2 business days.  Delivery is not guaranteed, but is between 3-5 business days from the time it leaves Theofani's EVOO.

2.) What payment options are available at Checkout?

At checkout, all of the major Credit Cards are accepted including Visa, MasterCard, American Express, and Discover.  We also have a PayPal option. 

In the near future, our FaceBook, Instagram, and Google shops will be enabled for Apple Pay and Google Pay.  Please check our Twitter for that announcement.

3.)  Where do I apply a promotional code?

At checkout, you will see a "Add Promotional Code" label that you need to click to make the input field visible.  Then continue by adding the promotional code and hitting Apply.  The discount will show in the calculation.

4.) I am getting an error.  Am I using the right web browser?

The latest versions of Google Chrome, Apple Safari, and Microsoft Edge, and Firefox are compatible with our webstie.  Internet Explore is not compatible.

5.) Where does Theofani's Ship to in the U.S.A.?

We ship to all 50 States.

At present, we have successfully shipped to the following States:  California, Washington, Oregon, Idaho, Nevada, Florida, Arizona, New York, Illinois, Wisconsin, and Vermont.

6.) Which hashtags should I use for Theofani's EVOO?

Suggested Tags: #theofanisevoo #theofanis #greekevoo #premiumevoo

Instagram: @Theofanis_EVOO                      Facebook: @TheofanisEVOO                   Twitter: TheofanisEVOO

7.)  How do I get in touch with the Theofani's EVOO team?

Best way to get a hold of us is via our email at the following:   or

8.)  Where can I go to get the meaning of terms on the website or the Olive Oil industry?

Please visit Theofani's EVOO Glossary for a listing of terms used on the website and in the industry.