Frequently Asked Questions

How long does it take to Ship?

Theofani's EVOO process online orders within 2 business days. Delivery is not guaranteed, but is between 3-5 business days from the time it leaves Theofani's EVOO.



What payment options are available at Checkout?

At checkout, all of the major Credit Cards are accepted including Visa, MasterCard, American Express, and Discover. We also have a PayPal option. In the near future, our FaceBook, Instagram, and Google shops will be enabled for Apple Pay and Google Pay. Please check our Twitter for that announcement.



How do I apply a promotional code?

At checkout, you will see a "Add Promotional Code" label that you need to click to make the input field visible. Then continue by adding the promotional code and hitting Apply. The discount will show in the calculation.



I am getting an error message during checkout.  what to do?

Please use Google Chrome, Apple Safari, Firefox, or Microsoft Edge Web Browsers only. Our website is not compatiable with Internet Explorer.



Where does Theofani's Ship to in the U.S.A.?

We ship to all 50 States and will award members with a promotional code if they send to a new State. We have successfully shipped to the following States: - California - Washington - Oregon - Idaho - Nevada - Florida - Arizona - New York - Illinois - Wisconsin - Vermont



Which hashtags should I use for Theofani's EVOO?

Instagram: @Theofanis_EVOO Facebook: @TheofanisEVOO Twitter: TheofanisEVOO
Suggested Tags: #theofanisevoo #theofanis #greekevoo #premiumevoo



How do I get in touch with the Theofani's EVOO team?

Best way to get a hold of us is via our email at the following: info@theofanisevoo.com or christos@theofanisevoo.com



Where can I go to get the meaning of terms on the website or the Olive Oil industry?

Please visit Theofani's EVOO Glossary for a listing of terms used on the website and in the industry.